Why choose TRUST COMPASS Travel Insurance?
TRAVEL INSURANCE

From the beach to the bush, we can help you enjoy your holiday without the headaches.

  • Medical, Hospitalization, Surgical and Pharmaceutical expenses abroad arising from accidental bodily injury or illness during your trip.
  • Transport To A Properly Equipped Medical Facility In Case Of Accident or Illness. In the event of Injury, or sudden illness, we will take charge of transferring the Insured to a proper equipped medical facility.
  • Personal Accidents (Accidental Death &/or Total Permanent Disability) we shall pay to the Insured or to the insured’s executors or administrators or to indemnify him or them in case the insured suffers a bodily injury.
  • Loss of Personal Checked-In Baggage. Your baggage and possessions checked in will be covered in the event of loss during the carriage by air performed by the carrier company.
What does travel insurance cover?
Emergency Assistance

Note: Claims and emergency assistance services are managed by an external provider on our behalf.

  • Find medical facilities and monitor your medical care
  • Look after evacuation or repatriation if appropriate
  • Make direct payment of hospital bills to the hospital
  • Contact the issuer when passports, travel documents or credit cards are lost
  • Reschedule travel plans disrupted by an emergency if your travel agent isn’t available to help
Why is travel insurance important?
If you become
ILL OR INJURED
and you cannot complete your trip
  • The cost for you to return you home to Australia
  • Cash for miscellaneous expenses if you’re hospitalised for more than 48 hours
  • Travel and accommodation for a medical escort
  • Child care costs for dependent children travelling with you
If your journey's
CANCELLED OR DELAYED
by unforeseen circumstances
  • The cost for you to return you home to Australia
  • Cash for miscellaneous expenses if you’re hospitalised for more than 48 hours
  • Travel and accommodation for a medical escort
  • Child care costs for dependent children travelling with you
If there's a
DEATH
  • The cost for you to return you home to Australia
  • Cash for miscellaneous expenses if you’re hospitalised for more than 48 hours
  • Travel and accommodation for a medical escort
  • Child care costs for dependent children travelling with you
If your baggage is
LOST, STOLEN OR DAMAGED
  • The cost for you to return you home to Australia
  • Cash for miscellaneous expenses if you’re hospitalised for more than 48 hours
  • Travel and accommodation for a medical escort
  • Child care costs for dependent children travelling with you

Optional / Additional Covers

In-Hospital Medical Expenses due to COVID-19. Get covered and Stay Safe! (Up to 30,000 Euro)

FAQ

  • Can the beneficiary named on a life insurance policy?
  • Does the beneficiary have to pay bills left by the insured?
  • How can I buy a Health Insurance Coverage from MedNet?
  • I am aged over 65 years old. Can I be insured?
  • I am insured under National Social Security Fund (NSSF)
  • In at a non-MedNet Participating Hospital in Lebanon?

No. Eligibility for Prescription Medicine Benefit is limited to the MedNet Network of Pharmacies. Out-of-Network Medicines will not be reimbursed.

Yes, the policy holder can change a revocable beneficiary at any time.

You can only buy your health insurance coverage from the insurance companies adhering to the MedNet system to benefit from its healthcare services.

No limitation is imposed on the insurable age, provided that you have been insured under one of the programs served by MedNet, before the age of 65 years for individuals and 75 years, for families with at least one family member aged 65 years or under

Yes. You can be insured under an individual or family program that will supplement your benefits under the NSSF program.

The Network of Hospitals includes 92 hospitals in Lebanon and 16 in Syria. The chances are very minimal that in an emergency, a patient would need to be admitted to a non-MedNet participating hospital. However, if this does occur, the reimbursement of the fees and expenses incurred will be effected based on the preferential tariffs applicable to the insurance company at an equivalent network hospital. The insurance Company or MedNet should be officially notified of the emergency within 24 hours of hospitalization.

  • Can the beneficiary named on a life insurance policy?
  • Does the beneficiary have to pay bills left by the insured?
  • How can I buy a Health Insurance Coverage from MedNet?
  • I am aged over 65 years old. Can I be insured?
  • I am insured under National Social Security Fund (NSSF)
  • In at a non-MedNet Participating Hospital in Lebanon?

No. Eligibility for Prescription Medicine Benefit is limited to the MedNet Network of Pharmacies. Out-of-Network Medicines will not be reimbursed.

Yes, the policy holder can change a revocable beneficiary at any time.

You can only buy your health insurance coverage from the insurance companies adhering to the MedNet system to benefit from its healthcare services.

No limitation is imposed on the insurable age, provided that you have been insured under one of the programs served by MedNet, before the age of 65 years for individuals and 75 years, for families with at least one family member aged 65 years or under

Yes. You can be insured under an individual or family program that will supplement your benefits under the NSSF program.

The Network of Hospitals includes 92 hospitals in Lebanon and 16 in Syria. The chances are very minimal that in an emergency, a patient would need to be admitted to a non-MedNet participating hospital. However, if this does occur, the reimbursement of the fees and expenses incurred will be effected based on the preferential tariffs applicable to the insurance company at an equivalent network hospital. The insurance Company or MedNet should be officially notified of the emergency within 24 hours of hospitalization.

Outgoing Travel Plans

Guarantees Platinum Plan Limit Up to (USD) Golden Plan Limit Up to(USD) Silver PlanLimit Up to (USD)
Section I: MEDICAL & EMERGENCY ASSISTANCE
Medical, hospitalization, surgical and pharmaceutical expenses abroad 100,000* 60,000* 50,000*
Transport or Repatriation of the insured to the country of residence in case of accident or sudden Illness Actual expenses 60,000* 50,000*
Sea and Mountain rescue expenses 35,000 25,000 25,000
Extension of stay of the insured abroad 80/day – Max 10 days
Travel and stay of one immediate family member with the insured in case of accident or illness cost of outbound and return journey as well as accommodation expenses up to a limit of USD $100 per day for a maximum of USD $1,500 Return Economy class ticket or regular class with $85 per day for a period of 10 days Return Economy class ticket or regular class with $60 per day for a period of 10 days
Emergency dental care abroad 320/case – 3,000/annum Up to $1,000 per person and per period of cover deduction $70 Up to $400 per person & per period of coverage deduction $70
Emergency return home following death of a close family member Actual expenses
Escort of minor child Actual expenses One way ticket economy or regular class One way ticket economy or regular class
Repatriation of family member travelling with the insured Actual expenses Return Economy class ticket or regular class with $85 per day for a period of 10 days
Repatriation of the mortal remains to the country of residence 50,000 50,000 50,000
In - Hospital medical expenses due to COVID 35,000 35,000 35,000
Section II: PERSONAL ASSISTANCE SERVICES
Delivery of medicines Actual expenses Actual expenses Actual expenses
Medical referral/appointment of local medical specialist Actual expenses Actual expenses Actual expenses
Connection services Actual expenses Actual expenses Actual expenses
Loss of passport, Driving License, National Identity Card Actual expenses
Section III: TRIP CANCELLATION & DELAY BENEFITS
Trip cancellation abroad 1,000** 600 500
Delayed departure 50 for each 4 hours delay max 500 Or Cancellation after 24 hours max 2,500
Section IV: CHECKED-IN LUGGAGE BENEFITS
Compensation for in-flight loss of checked-in baggage 1,000 300 150
Compensation for delay in the arrival of luggage 300 after 12 hours
Location and forwarding of baggage and personal effects Actual expenses
Compensation for delay in the arrival of luggage 300 after 12 hours
Section V: PERSONAL ACCIDENTS (Common Carrier only)
Accidental Death 50,000 35,000 25,000
Personal Total Disability 50,000 35,000 25,000


Inbound Travel Plans

Our Inbound Travel Plan is designed for non-Lebanon residents who plan to visit Lebanon. It offers you mandatory medical cover during your stay in Lebanon.

Guarantees Limit up to (USD)
Section I: Personal Assistance
Medical, Hospitalization and surgical expenses, due to Accident or Illness 50,000*
Pharmaceutical expenses abroad, due to Accident or Illness 50,000*
Transport to a properly equipped medical facility in case of accident or illness 50,000*
Repatriation to the country of residence in case of illness 50,000*
Repatriation of mortal remains to the country of residence Covered under medical expenses
Travel of one immediate family member to stay with the insured in case of accident/illness Round trip - Economy ticket
Repatriation of a family member traveling with the insured One-Way trip - Economy ticket
Stay of one immediate family member to stay with the insured in case of accident/illness 100 per day max 15 days
Delivery of Medicines Abroad Actual expenses
Medical referral/appointment of local medical specialist abroad Actual expenses
Travel assistance services Covered 24/7
Emergency dental care abroad 200 per case Excess 30
Section II: Trip Cancellation & Delay
Trip Cancellation 1,000**
Section III: Luggage Assistance
Compensation for in-flight loss of checked-in baggage 1,000 - 250 per bag